Water Department

Establishing New Service


For new service, please visit City Hall to complete the Water and Trash Residential Service Form (PDF), show proof of identity and pay a $50 non-refundable water connection/application fee. When you come in, a welcome packet is provided with useful information, policies and more. All of these items must be received before water will be serviced.

Bill Due Dates


Utility bills are due the 10th of each month, all payments received after the due date will be assessed a penalty of 5% of the balance due. If the 10th falls on a weekend or holiday, utility bills will be due by 8am the first business day following the 10th to avoid late fees.

Disconnections & Cancellations


There is a $50.00 charge to disconnect/reconnect service due to non-payment. Payment arrangements must be made and signed 24 hours prior to disconnect day with the Utility Billing Specialist, or services will be disconnected.

To cancel service, fill out this form with the day you want service to end and a forwarding address. To update your information on your account, please fill out this form.

For More Information


Contact the Bel Aire Utility Billing Specialist, Amy Heilman, by phone at 316-744-2451, ext. 132
or by email.


Water Rates


Residential


Residential water base rate is $27.81

Usage tiers:
  • 0 - 2,999 gallons: $3.43 per thousand gallons
  • 3,000 - 5,999 gallons: $4.69 per thousand gallons
  • 6000 - 11,999 gallons: $5.12 per thousand gallons
  • 12,000 - 16,999 gallons: $5.25 per thousand gallons
  • 17,000 - 24,999 gallons: $5.38 per thousand gallons
  • 25,000 gallons and over: $5.44 per thousand gallons

Commercial

 
Commercial water base rate is $40.45

Usage tiers:
  • 0 - 2,999 gallons: $3.84 per thousand gallons
  • 3,000 - 5,999 gallons: $5.12 per thousand gallons
  • 6000 - 11,999 gallons: $5.62 per thousand gallons
  • 12,000 - 16,999 gallons: $5.96 per thousand gallons
  • 17,000 - 24,999 gallons: $6.39 per thousand gallons
  • 25,000 gallons and over: $7.03 per thousand gallons
  1. Utility Office - City Hall

    Physical Address
    7651 E Central Park Avenue
    Bel Aire, KS 67226


    Directions

    Phone: 316-744-2451, ext. 132
    Emergency: 316-761-6972 or 316-761-6973

  2. Amy Heilman

    Utility Billing Specialist
    Phone: 316-744-2451, ext. 132

Sewer Rates


  • Residential sewer base rate is $31.92, volume base rate $5.78 per thousand gallons.
  • Commercial sewer base rate is $63.83, volume base rate $7.58 per thousand gallons.
Sewer rates are adjusted yearly based on the Winter Average Consumption of each homeowner's water usage during December, January and February.

If you haven't established a Winter Average Consumption, your sewer can be billed one of two ways:
  • by the number of gallons of water used for that month (each month will be different)
  • using a flat rate of 5,000 gallons each month (total = $60.82 each month)
This option can be changed one time before a WAC is calculated.

Sewer Contact & Emergency Phone Numbers


Call the City Utility Office at 316-744-2451, ext. 132. If it is after hours (8 a.m. - 5 p.m., Monday - Friday) or weekend emergency, please call Public Works Department at 316-761-6972 or 316-761-6973.

Stormwater Management Fee


Beginning August 2016, residents will notice a new fee labeled Stormwater Management Fee. Contracted prices for trash were lowered $2.00 with the new agreement. This allowed the City to reallocate those funds toward stormwater management without increasing overall utility rates for residents who use the City's contracted hauler.

This fee go towards maintaining and replacing stormwater items in the City such as:
  • culverts - pipes used to allow water to flow under a road, railroad, etc.
  • curbs - directs excess rain and ground water to designated drains
  • storm drains - drains excess rain and ground water from streets, parking lots, sidewalks, etc.
Any questions regarding stormwater management, contact City Engineer Anne Stephens by e-mail or calling 744-2451 ext 133.
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