Frequently Asked Questions

Please contact the

In most cases, we would prefer to wait a few days to dry out and settle before crews make the final touches and plantings. If it has been more than a few dry days, please contact the

The blue flags are how the water department locates the City water main and green flags are for sewer location. Typically pipes are flagged at the request of a utility company or the City may request flagging to make repairs on an underground utility.

If you have water running from you water meter or on the outside of your house, please call the City Utility Office at 316-744-2451, ext. 132.

If it is after hours (8 a.m. - 5 p.m., Monday - Friday) or weekend emergency, please call one of our emergency numbers, 316-761-6972 or 316-761-6973. Please remember that these numbers are for an emergency only!

Call the City Utility Office at 316-744-2451, ext. 132.

If it is after hours (8 a.m. - 5 p.m., Monday - Friday) or weekend emergency, please call one of our emergency numbers, 316-761-6972 or 316-761-6973. Please remember that these numbers are for an emergency only!

Contact the Water Clerk at 316-744-2451, ext. 132.

The rules and regulations for trash pickup can be viewed

For more information on paying utilities bills, visit