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The original item was published from 3/25/2020 10:41:00 AM to 4/6/2020 10:19:30 AM.

News Flash

City News and Information

Posted on: March 13, 2020

[ARCHIVED] COVID-19 Updates for City Services and Activities

COVID-19 Updates

Updated 3/24/2020

Effective March 25th at 12:01 a.m., Sedgwick County has issued a stay at home order to remain in effect for 30 days, April 23, 2020 unless sooner amended superseded, or rescinded. If you have questions about the Stay at Home order, check out the frequently asked questions page, call, or email: 316-660-9000 or from Monday - Friday, 8 a.m. - 5 p.m.

Updated 3/18/2020

In an effort to maintain social distancing and do what we can do to reduce the spread of the novel COVID-19, City buildings have been temporarily closed effective March 18th. City services will remain operational by phone or e-mail. Please see below for more details specific to what you may need.

During this time, the City has suspended utility disconnects and waived online utility convenience fees. Waste Connections has suspended recycling for the next month and recycle containers will not be picked up.

The Police Department will be reducing a few non-essential services. However, they will continue to provide all essential law enforcement services to the public.  If you are in need of police service, call 911.

We will continue to monitor the situation in order to best serve you as well as keep our employees safe.

Service You May Need

How To Accomplish Without Visiting City Hall

Paying Your Utility Bills

  • Visit to pay online
  • Call 744-2451 to pay over the phone.
  • Drop your payment in our drop box located in the north parking lot of City Hall.

Code Enforcement Issues

  • Call 744-5231 to speak with our code enforcement officer.
  • Report a concern by visiting

Building Department:

  • Apply and pay for permit
  • Schedule Inspection
  • Contractor Licensing

Visit and email completed permit to

Call 744-2451 ext. 120 to schedule inspections.

Class A, B, C & D License Application can be done online at Payment can be made by calling 744-2451.

City Clerk

  • General & Home Business License
  • Dog Licenses
  • Records Request

Visit to submit any one of these.

Utility/Water/Sewer Concerns

Non-emergency concerns can be shared at or by calling 316-744-2888.

If there is a utility emergency, please call         316-761-6972 or 316-761-6973.

Vacation Watch Request

Visit to fill out a vacation watch request by our Bel Aire Police Department.

New Service for Utilities

Visit E-mail completed application & additional documents to

Public Safety

In need of police service, call 911.

Recreation Services

Call 744-2700 or e-mail

General Questions

Leave a message at 744-2451 and your call will be returned as quickly as possible or visit

Municipal Court QuestionsCall 744-2451 ext. 134 or e-mail

Updated 3/16/2020

Due to the Sedgwick County public gathering ban limiting public gatherings of no more than 50 people, the Recreation Center will be postponing indoor soccer at this time. More information will be shared with participants when details have been determined. 

Updated 3/13/2020

Due to Sedgwick County’s public gathering ban limiting public gatherings of no more than 250 people, the City is canceling the Spring Festival scheduled for April 4th.

Updated 3/12/2020

Due to ongoing concerns regarding a potential outbreak of COVID-19, otherwise known as the Coronavirus, and the fact that the seasonal influenza (the FLU) virus is also widespread, we are taking proactive steps to address a number of concerns. First and foremost, we want to maintain a safe workplace and encourage practices protecting the health of employees, customers, visitors or others. We also want to ensure the continuity of operations in the event of a pandemic.

We ask all employees to cooperate in taking steps to reduce the transmission of communicable diseases in the workplace. Employees are encouraged to follow these guidelines:

  • Stay home when you are sick, except to get medical care.
  • Wash your hands frequently with warm, soapy water for at least 20 seconds.
  • Cover your mouth with tissues whenever you sneeze, and discard used tissues in the trash.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid people who are sick with respiratory symptoms.
  • Clean frequently touched surfaces.
  • Implement an end-of-day routine cleaning phones, keyboards, and workstation.

The City is limiting the number of group activities and public interactions that can be postponed at this time. All Bel Aire sponsored senior events are canceled until further notice per CDC advisement as seniors have been identified as a particularly vulnerable group. For groups that still continue to meet at City Hall, we are reminding them to take precautions or consider rescheduling if members are sick. The City is coordinating with our cleaning company to take extra cleaning measures for high frequent touch and high traffic areas.

Please remember it is critical that employees do not report to work while they are experiencing respiratory symptoms such as fever, cough, shortness of breath, sore throat, runny or stuffy nose, body aches, headache, chills or fatigue. Currently, the Centers for Disease Control and Prevention recommends that employees remain at home until at least 24 hours after they are free of fever (100 degrees F or 37.8 degrees C) or signs of a fever without the use of fever-reducing medications.

We appreciate everyone following these steps and will continue to update staff and the public with additional information concerning City activities.

For any concerns or questions about City services and activities, please contact Tristin Terhune, Director of Human Resources and Communications.

For more information regarding the novel COVID-19, at  or .

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